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Pharmacies still rely on fax for prescriptions, clarifications, and prior authorization packets. Here’s how to fax to a pharmacy professionally and securely.
What You Can Fax to a Pharmacy
- Prior authorization forms and supporting documentation
- Doctor’s orders and clarifications
- Insurance communications related to prescriptions
- Patient authorizations (as allowed)
Always follow state and pharmacy policies regarding controlled substances and electronic prescribing rules.
Preparing the Fax
- Use a clear PDF (avoid photos where possible)
- Include a cover sheet with patient initials and DOB only
- Put the pharmacy name, store number, and fax number on the cover
- Add prescriber NPI and contact number
- Number pages (1/7, 2/7, …)
If you’re new to online faxing basics, start here: How to Send a Fax Online
HIPAA and Privacy
- Use encrypted fax services; avoid public Wi‑Fi
- Minimize PHI on the cover page
- Verify the destination number with the pharmacy directory label
- Save the delivery confirmation in the patient record
Learn more: Fax Security Guide
International or Travel Scenarios
Sending to a pharmacy abroad? Follow international number format with country code. See: International Faxing Guide and Country Codes List